Become a Client

A True Healing Partnership

To become a client of True Wellness we must agree that to best accomplish your wellness goals we must work together. A client’s commitment to office therapies and consultations, as well as adhering to recommendations for home therapies, supplements and lifestyle changes will determine the depth of results a client achieves.

Clients of True Wellness undergo multiple assessments and work with many practitioners; however, your health care strategy will be prioritized by a single Head Clinician. Just as illness is multi-causational, we also work from different angles and continually adjust therapies as needed to un-layer the body from the burdens.

Discovery Call

The first step in this process is to complete a New Client Information Form (see link below). Once we receive this form, we will schedule a half hour discovery call via ZOOM with Kelly Kennedy. The cost of this discovery call is $200. During the interview she will answer any questions you may have regarding your specific health needs and goals.

Please note that an appointment date/times for new True Wellness Clients will only be scheduled after a discovery call with Kelly has been completed.

Please fill out the form below and our Office Coordinator will be in touch shortly!

New Client Information Form

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Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.

Name(Required)

First Last

Email(Required)

Today's Date:

Date of Birth:

Gender

Male

Female

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Home Phone

Cell Phone

How did you hear about us?

What do you know about what we do?

Are you interested in an appointment for yourself? ☐ Y or N ☐ If not, for whom?

Do you have a medical diagnosis? Y ☐ N ☐ If so, what is it?

What is your biggest challenge?

What Physical Scars Do You Have On Your Body (Stiches, Surgeries, Operations, Etc?)(Required)

Do you currently or have you ever had amalgam fillings?

Do you or have you ever had root canals or implants? If so, please specify which tooth or teeth if you're aware.

Do you have or do you use any dental appliances? If so, please specify.

Do you or have you ever had breast implants?

Do you or have you ever had Botox injections?

Do you feel you need lifestyle or nutrition support? If so, please elaborate.

Do you have lab work that you would like to review?

Where do you see yourself 6 months – 1 year from now if you were feeling healthy?

What else have you tried? Be specific!

How would your life change?

Would you like to be added to our newsletter?

Yes

Any additional notes that our practitioner should know when calling you:

Initial Consultation

Your first appointment at True Wellness or Full Initial Consultation is about an hour. Every client starts with a Heart Rate Variability (HRV) assessment (computer test of the autonomic nervous system). Because this test is sensitive to caffeine, we ask that you refrain on the day of the appointment.

The rest of the consultation is with Ian or Kelly Kennedy. They will review your HRV, your health history, your goals and expectations for your health. Ian or Kelly will use muscle testing to assess the nutritional, allergy and emotional aspects of your current status. After they have assessed all of those areas, reviewed your history and gone over your Heart Rate Variability test, which helps assess the speed at which we can deliver therapies, they will begin to set up a wellness program for you.

We are partners with our clients, so there will be aspects of this program that you will be asked to do at home including nutritional changes, lifestyle changes, home therapies, etc. Our job is to help guide your body back to wellness. We do this as a team.

Your Full Initial Consultation also includes a separate follow-up 30 minute appointment with Ian or Kelly Kennedy to ensure all of your questions and concerns are being addressed and that the strategy for your wellness is understood. This appointment is scheduled after your first follow-up appointment, typically one week later.

*SPECIAL NOTE: A partial deposit of at least 1/2 of the full initial consultation cost will be required on the day of scheduled appointment. Please note, for all initial consultations, there are no cancellations.

First Appointment Reminders:

Please fill out and fax or email Client Intake Form before first appointment and email to info@thetruewellnesscenter.com
No caffeine intake on the day of your appointment.
No perfume, cologne, body creams, lotions or products with a strong fragrance, as we have many clients with severe allergies.

Follow up Appointments

Follow up appointments are typically 30 minutes in length. Depending on your health challenges, your travel time and your current status, we will schedule follow up appointments and assessments which allow us to properly track your progress and best aid your body in moving toward health.

There are many therapies available at True Wellness. When we arrange your personalized health strategy, we incorporate therapies that best maximize the appointment time we have with you, while understanding that each client may have a different motivation, goal or time-frame in their pursuit to getting well. Some clients choose to advance their strategies and visit the office for intensive daily therapies from three days to a week. All intensive therapy schedules must be pre-arranged with Kelly Kennedy.

Additional Forms Specific Services

Please fill out the appropriate forms below and emailed to info@thetruewellnesscenter.com before your appointment

Fascia Lymph Overall Wellness (F.L.O.W) Consent Form

Ion Cleanse Foot Bath Consent Form

FLOWpresso Consent Form

True Advantage Membership Area Consent Form Nutritional Intake Form

Appointment Cancellation Policy:

For Sessions Less than 90 Minutes:

-Rescheduling or Cancellation Notice: We require 2 business days' notice to reschedule or cancel any session that is less than 90 minutes.

-Late Cancellation Fee: If notice is not given at least 2 business days in advance, a $100 fee will be charged.

For Sessions Longer Than 90 Minutes:

-Rescheduling Notice: We require 7 business days' notice to reschedule a session longer than 90 minutes.

-Lack of Reschedule Fee: If you do not reschedule a session after cancellation, a $400 Lack of Promise Fee will be charged.

-Cancellation Notice: For cancellations of sessions longer than 90 minutes, we require 14 business days' notice.

-Late Cancellation Fee: If cancellation is made within 14 days, you will be charged 50% of the total projected invoice.

Equipment Cancellations:

-Late Equipment Cancellation Fee: A $25 fee will be applied if equipment is canceled with less than 2 business days' notice.

Deposit for Appointments Over 2 Hours:

-A $200 deposit is required when booking more than 2 hours of appointments. The deposit will be applied toward the total session cost.

Immersion Cancellation Policy:

A 50% deposit is required to secure your spot for our immersions. This deposit is refundable if you cancel up to 21 days before your scheduled immersion. After this period, the deposit becomes non-refundable.

You may reschedule your immersion one time without penalty within three weeks of the scheduled date. If you need to reschedule again or cancel after rescheduling, the full amount will be charged, and no further rescheduling will be permitted.

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