We strive to render excellent care to you and the rest of our clients. Your care is a priority to us. We also ask that you respect your practitioners and body workers time and expertise as well.
In an attempt to be consistent with this, we have an Appointment Cancellation Policy that allows us to schedule appointments for our clients, with respect for your time, the next clients time, and the practitioners time.
Our policy is as follows:
We request that you give 48 hours notice in the event that you cannot make it to your scheduled appointment. If a client misses an appointment without contacting our office, it is considered a “missed” or “no show” appointment. YOU WILL BE CHARGED THE AMOUNT OF THE VISIT YOU WERE SCHEDULED FOR! The fees for the appointments are listed in the link below, and will be charged to your credit card. Additionally, if a patient is more than 15 minutes late for an appointment, it will be considered a “missed” or “no show” appointment, and that appointment will be rescheduled. Also, if you miss more than 3 appointments, our practitioners reserve the right to discharge you from our center for failing to follow protocol recommendations.
*Clients scheduling intensive week-long (Tues-Sat) therapies are required to submit a 50% deposit in advance (this can be arranged with our front desk staff). Cancellations must be made 1 month prior to therapy start date in order to receive a full refund.
If you have any questions regarding this policy, please let our staff know, and we will be happy to clarify the policy for you.
We look forward to being a continued part of your wellness.
I have read and understand the Appointment Cancellation Policy of The True Wellness Center, and I agree to be bound by its terms. I am aware that my credit card will be charged for the missed appointment, and I agree to these terms.
I, _______________________________, have received a copy of The True Wellness Center Appointment Cancellation Policy.
Signature of Client Witness
___________ ____________________________ ___________ ____________
Credit Card Number Exp CVV
Cancellation fee will apply according to the therapy cancelled or missed. See pricing page for details.